At sunday, we celebrate our clients successes…

We love watching how your business grows and how you thrive with more time & headspace to focus on the things that matter!

Story One

Continuity Plan:
Getting set-up for future growth, change and planning.

  • A client approached us with a thought that’s been occupying her mind: how could the company be set up in such a way to prepare for a situation where she may need to step away from the business?

  • If her husband had to jump in and takeover the company, where would he begin? How would he begin? How would he know what to do?

  • ✅ Create an operations toolbox.
    Set up a simple, centralised place to house all business operations information, including a 30 000 foot overview of the businesses and process. At any time, anyone can have a full overview to jump in and takeover.

    ✅ Create simple, automated workflows.
    Create simple, automated sequence and workflows: Plot out each step, action and communication touchpoint throughout each phase, and add in personalised automations.

  • … and are enhancing communication sequences and workflows so that she can spend more time focusing on business development and growth!

  • This is a dream project, where we get to create solutions for clients that:

    - require little management;

    - are easy to replicate and explain;

    - can be understood by anyone needing to ‘plug in’

    - give founders the freedom to focus on other parts of the business

Story Two

System Switch:
New Customer Relationship Management

  • Our client is a scale-up business in the FinTech space.

    They needed to switch CRMs system, to leverage the existing customer database of a sister company in the same holding group.

  • Move existing CRM to HubSpot, including:

    - data transfer;

    - process development & setup;

    - team training & change management.


    The project required in depth cross-company coordination within the group, to ensure compliance (POPIA) and team satisfaction was achieved across the board.

  • A foundation was created to launch a joint marketing campaign, including a successful email run to over 16,000 leads.

    The team can now:

    ✅ Run lead generation (including website leads) through Hubspot

    ✅ Track active deals, monitor progress and communication with each lead

    ✅ Track and manage post sale on-boarding

    ✅ Manage active customer relationships

    ✅ Track engagements across various external communication channels

    ✅ Run internal customer and lead email and marketing campaigns

  • In parallel to the above project, we ran a mentor support program with the new Customer Success Operations Manager. This program has enabled this CS specialist to comfortable grow into a team leader over a 3-month period.

  • We worked our operational magic, did the heavy-lifting and have effectively worked ourselves almost completely out.

    This has created space for team expansion to continue working from a solid foundation where there is clarity, functionality and cohesion.

Story Three

Breaking even:
Bootstrapped from inception, to breaking even in 6 months.

  • sunday began as a desire by David and Kait to 'go it alone', harnessing their skills in business operations to support startups in a way that felt successful for everyone involved.

  • It started with a sharing of ideas over a coffee - I was already running my own one woman consultancy, David was keen to hear my story. From this meeting, a clear synergy was formed, and a collaboration was born.

  • After 3 months of time dedicated to strategic thinking, we had a clear vision, culture, service offering and brand. A few weeks later the website was launched, and our networking began.

  • Over a 3 month period, deliberate and tactical connections were formed to generate the first revenue. While the business continues to expand, after only 6 months, the business broke even, paying off all foundational debt, paying salaries and recording a profit.

  • The best parts of this journey so far:

    🚀 We put what we do into practice and we’re reaping the benefits: we’re our own success story.

    ☀ The culture of the business embodies the company's 'why’: joy, freedom and flexibility.

    Small boast: we‘re a living success story of our own service!

Working with sunday.

  • Kait is a joy to work with! Kait gets things done! If anything doesn’t work, Kait is there to fix it. If there’s anything you or the team want to build or make better, Kait is there to support, lead and push it forward!

    Oliver Holloway

  • Kait has been a linchpin in SEVEN Coaching's organisational development from start-up to a thriving coaching company. Kait is adept at innovating and scaling new processes key to business growth. Highly responsive and organised, adept at problem-solving and just a lovely person, Kait is a real asset!

    Melanie Pritchard

  • Kait is any entrepreneur’s secret weapon! During her time streamlining and managing the operations at my merchanting business, Kait systematised and organised processes that lived exclusively in my head and kept me awake at night. Thank you for bringing structure to creative chaos!

    Claire Keet

  • Kait has been a real asset in helping our company streamline its organisation. She has successfully implemented innovative ideas and new processes to help take organisational development to the next level. She is highly responsive, organised and very skilled at finding the right solutions. She is a lovely person to work with and always brings her warmth, patience and her smile to anything she does.

    Marie de Champchesnel

  • As a first time small business owner with big ideas and a lot to learn, Kait was exactly what I needed at a time when I felt overwhelmed and uninspired with my business. Not only is she extremely organized, efficient and knowledgeable, she is also very encouraging and intuitive with how she handles things. She really does have a special ability to take things from "in my head" to a working system that is suitable to your abilities and needs. I really felt like Kait provided me with custom care for what I needed, and I finally feel confident and excited about my business again!

    Catherine Kendrick